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Frequently Asked Questions

  • Why do I need an eye exam if I don’t wear glasses?
    Determining your glasses prescription is only one part of a comprehensive eye exam. Unlike a vision screening, during an eye exam our doctors will examine your eyes to determine not only your vision needs but also any health concerns. Our eyes give us a peek into the health of our entire body and can hold early detectors of many diseases including glaucoma, diabetes, macular degeneration and even some cancers.
  • What insurance plans do you accept?
    We accept Medicare, Minnesota Medical Assistance and most major medical carriers. We also accept authorizations from Veterans Affairs and many workers compensation companies. We are in-network with Vision Service Plan. If you are unsure of your plan’s network please call the number on the back of your card or bring your insurance information in for us to check.
  • Can I still be seen if my insurance is out-of-network?
    Yes! Some insurance plans will allow us to submit a claim on your behalf and we are happy to help you with out-of-network claim forms for those that do not.
  • Are there any discounts if my insurance doesn’t cover my exam?
    Yes! There is a 20% discount available for most services (excludes contact lens evaluations and Optos Screenings) when paid on the date of service.
  • How long will my exam take?
    Most comprehensive exams take between 30 and 60 minutes depending on your individual vision needs.
  • How much do glasses cost?
    The cost of your lenses depends on your prescription and your individual vision needs. Our staff can go over the prices of any lens option you are interested in (progressive or lined bifocal, anti-reflective coatings, Transitions) or explain our value packages if you are looking for a budget option.
  • Do I have to have the air puff test?
    No! The air puff test is typically used to measure the internal pressure of your eyes, we have newer equipment for this test that does not require the dreaded air puff!
  • Will my eyes be dilated?
    Maybe! Some conditions require dilation but we now have the option of offering an Optos Screening in place of dilation to most patients. If you are a candidate for the Optos Screening, the technician performing your pretesting will give you the option to have the imaging done in place of dilation for $35. The Optos Screening is an ultra wide-field image of your retina that allows us to examine the back of your eyes in greater detail and save the image into your chart for year-to-year comparison. Our doctors are always happy to discuss the pros and cons of both options with you if you are undecided. In rare cases the findings of the Optos Screening will require dilation for further investigation but it is highly unlikely.
  • I’m interested in LASIK, what are my next steps?"
    Schedule a comprehensive eye exam! Most LASIK facilities require you to have had an eye exam within the past year and there are special discounts available when an optometrist refers you on. We can also partner with your surgeon to provide you with convenient pre- and post-op care.
  • Is your office handicap accessible?
    Yes, both offices have a wheelchair ramp at the front door to bypass a short set of stairs. We also have an exam room in each location that allows the patient to remain in their wheelchair rather than transferring to an exam chair. If you are setting up an appointment for someone in a wheelchair please let us know so that we can reserve the necessary exam room for them.
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